The world breaks everyone, and afterward, some are strong at the broken places. – Ernest Hemingway

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At Kintsugi Counseling LLC, we recognize the transformative power of counseling, whether it's your first visit or your fifth. Our clients come to us seeking to set healthier boundaries, enhance communication skills, manage emotions, and respond to stress in constructive ways. We understand these challenges often stem from painful past experiences or the weight of current burdens.

We take pride in our individualized approach, tailored to meet each client's unique needs and goals. Our dedicated team works closely with you to navigate the complexities of stress and decision-making, guiding you toward a balanced and fulfilling life. Counseling can be a continuous source of support throughout one's life, and we believe that everyone can benefit from this journey.

Our spaces.

Take the next step in your personal growth—reach out to Kintsugi Counseling today for your free 15 minute consultation. Let us partner with you on your path to healing.

FAQs

Do you take my insurance?

We are in-network with the following insurance companies:

  • Premera Blue Cross Blue Shield

  • Tricare West

  • TriWest (VA)

We also offer courtesy billing for other health insurance including Cigna, Aetna, Moda, United, EBMS and Meritain. Please call your insurance company to understand your benefits. We can also create a superbill for reimbursement from HSA or FHA accounts.

Do you prescribe?

No, we cannot prescribe medications. If medications are needed, we can refer you to a prescribing provider. We support clients either way if they want to try medication or use only therapy.

Are you hiring?

Yes, we are looking for 1099 contract therapists. Please reach out to us if you are interested.

Do you feel comfortable treating my issues?

We are comfortable with treating many issues. If for some reason we are not able to help you, we will be very upfront about that fact and why, and will refer you to someone who can help.

What insurance codes do you bill?

We encourage clients to talk to their insurance company to better understand their benefits and financial responsibility. For reference, the codes we most frequently bill are:

  • 90791 - Initial appointment

  • 90837 - 60-minute session

  • 90847 - Family (i.e. couples) therapy

  • Kintsugi Counseling LLC (the “Practice”) is committed to protecting your privacy. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. The Practice is required by federal law to maintain the privacy of Protected Health Information (“PHI”), which is information that identifies or could be used to identify you. The Practice is required to provide you with this Notice of Privacy Practices (this “Notice”), which explains the Practice's legal duties and privacy practices and your rights regarding PHI that we collect and maintain.

    YOUR RIGHTS

    Your rights regarding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below.

    To inspect and copy PHI.

    • You can ask for an electronic or paper copy of PHI. The Practice may charge you a reasonable fee.

    • The Practice may deny your request if it believes the disclosure will endanger your life or another person's life. You may have a right to have this decision reviewed.

    To amend PHI.

    • You can ask to correct PHI you believe is incorrect or incomplete. The Practice may require you to make your request in writing and provide a reason for the request.

    • The Practice may deny your request. The Practice will send a written explanation for the denial and allow you to submit a written statement of disagreement.

    To request confidential communications.

    • You can ask the Practice to contact you in a specific way. The Practice will say “yes” to all reasonable requests.

    To limit what is used or shared.

    • You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not required to agree if it would affect your care.

    • If you pay for a service or health care item out-of-pocket in full, you can ask the Practice not to share PHI with your health insurer. Please understand that some services are related, so you must pay for all related services out-of-pocket or the insurer could request information about previous services to support any new, related claims.

    To obtain a list of those with whom your PHI has been shared.

    • You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may be charged a reasonable fee if you ask for one more frequently.

    To receive a copy of this Notice.

    • You can ask for a paper copy of this Notice, even if you agreed to receive the Notice electronically.

    To choose someone to act for you.

    • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights with regard to your medical records. However, you or the person holding this power will need to provide documentation of this.

    To file a complaint if you feel your rights are violated.

    • You can file a complaint by contacting the Practice using the following information:

    Kintsugi Counseling LLC

    1305 21st Ave, Ste 204

    Fairbanks, AK 99701

    907-474-0059

    • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

    • You may contact the licensing board that governs the counselor you are making a complaint against.

    • The Practice will not retaliate against you for filing a complaint.

    OUR USES AND DISCLOSURES

    1. Routine Uses and Disclosures of PHI

    The Practice is permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The Practice typically uses or shares your health information in the following ways:

    To treat you.

    • The Practice can use and share PHI with other professionals who are treating you.

    • Example: Your primary care doctor asks about your mental health treatment.

    To run the health care operations.

    • The Practice can use and share PHI to run the business, improve your care, and contact you.

    • Example: The Practice uses PHI to send you appointment reminders if you choose.

    To bill for your services.

    • The Practice can use and share PHI to bill and get payment from health plans or other entities.

    • Example: The Practice gives PHI to your health insurance plan so it will pay for your services.

    2. Uses and Disclosures of PHI That May Be Made Without Your Authorization or Opportunity to Object

    The Practice may use or disclose PHI without your authorization or an opportunity for you to object, including:

    To help with public health and safety issues

    • Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication.

    • Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to the Secretary of Health and Human Services to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.

    • Health oversight: For audits, investigations, and inspections by government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.

    • Serious threat to health or safety: To prevent a serious and imminent threat.

    • Abuse or Neglect: To report abuse, neglect, or domestic violence.

    To comply with law, law enforcement, or other government requests

    • Required by law: If required by federal, state or local law.

    • Judicial and administrative proceedings: To respond to a court order, subpoena, or discovery request.

    • Law enforcement: For law locate and identify you or disclose information about a victim of a crime.

    • Specialized Government Functions: For military or national security concerns, including intelligence, protective services for heads of state, or your security clearance.

    • National security and intelligence activities: For intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.

    • Workers' Compensation: To comply with workers' compensation laws or support claims.

    To comply with other requests

    • Coroners and Funeral Directors: To perform their legally authorized duties.

    • Organ Donation: For organ donation or transplantation.

    • Research: For research that has been approved by an institutional review board.

    • Inmates: The Practice created or received your PHI in the course of providing care.

    • Business Associates: To organizations that perform functions, activities or services on our behalf.

    3. Uses and Disclosures of PHI That May Be Made With Your Authorization or Opportunity to Object

    Unless you object, the Practice may disclose PHI:

    To your family, friends, or others if PHI directly relates to that person's involvement in your care.

    If it is in your best interest because you are unable to state your preference.

    4. Uses and Disclosures of PHI Based Upon Your Written Authorization

    The Practice must obtain your written authorization to use and/or disclose PHI for the following purposes:

    Marketing, sale of PHI, and psychotherapy notes. Psychotherapy notes are a very specific category of notes that are maintained separately from your other records for use by your counselor. General progress notes are not considered psychotherapy notes.

    You may revoke your authorization, at any time, by contacting the Practice in writing, using the information above. The Practice will not use or share PHI other than as described in Notice unless you give your permission in writing.

    OUR RESPONSIBILITIES

    • The Practice is required by law to maintain the privacy and security of PHI.

    • The Practice is required to abide by the terms of this Notice currently in effect. Where more stringent state or federal law governs PHI, the Practice will abide by the more stringent law.

    • The Practice reserves the right to amend Notice. All changes are applicable to PHI collected and maintained by the Practice. Should the Practice make changes, you may obtain a revised Notice by requesting a copy from the Practice, using the information above, or by viewing a copy on the website www.kintsugiak.com

    • The Practice will inform you if PHI is compromised in a breach.

    This Notice is effective on April 25, 2022.